FAQs

HOW MUCH DOES SHIPPING COST?

You can view our shipping rates on our Shipping Page.

DO YOU SHIP WORLDWIDE?

We ship our Ground Breaking Teaforia teas everywhere around the World from our warehouse in Dorset, United Kingdom. We will do everything in our power to deliver your purchase from us as quickly as we can, however please allow at least 10 days for delivery.

If you find that shipping is unavailable to your specific location/Country through our shop, please contact us directly at groundrules@teaforia.co.uk

CAN I TRACK MY ORDER?

Yes you can. Just provide us with your mobile number during check out (UK only) and you will receive tracking information updates via text message directly to your phone.

If you haven’t received your order in 7 days (within the UK) please contact us at groundrules@teaforia.co.uk

HOW CAN I MAKE A PAYMENT?

We accept all major credit cards. Payment is processed at the time of check out through a secured portal.

DO I PAY TAX ON YOUR GROUND TEA?

We are happy to let you know that all our products are zero-rated for VAT.

CAN I RETURN OR EXCHANGE MY PRODUCT?

You can read more about Returns and Exchanges on our Shipping Page.

WHAT IS GROUND TEA?

Tea leaves which are steamed, dried and then ground to a very fine powder.

WHY DO YOU SAY YOUR TEAS ARE DIFFERENT?

Our blends have finely ground tea as well as other finely ground ingredients. You don’t have to brew our blends, you simply dissolve them in water. This allows for the whole leaf and ingredients to be consumed, instead of brewing the leaves and throwing them away! The experience is incredible. Taste is amazing and more nutrients are enjoyed. It’s tea to the next level!